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Salesforce Certified Associate Sample Questions (Q77-Q82):
NEW QUESTION # 77
When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request.
What should be used to lock the record before a decision is made?
- A. Page layout
- B. Approval process
- C. validation rule
Answer: B
NEW QUESTION # 78
An organization wants to implement Salesforce into its business model. The requirements include:
* Operations management
* Program management
* Grantmaking
* Fundraising
* Marketing
* Engagement
Which cloud is preconfigured to handle all of these requirements7
- A. Experience
- B. Nonprofit
- C. Analytics
Answer: B
NEW QUESTION # 79
A Salesforce associate wants to update an opportunity record they just closed. Which relationship is standard as a Lookup field on an opportunity?
- A. Stage
- B. Account
- C. Quote
Answer: B
NEW QUESTION # 80
An insurance call center is experiencing increased policy support calls which has led to long wait times and disappointed customers.
Which cloud will decrease the number of incoming calls, empower customers, and increase satisfaction?
- A. Experience
- B. CRM Analytics
- C. Cloud Sales Cloud
Answer: A
NEW QUESTION # 81
Get Cloudy Consulting (GCC) wants to build one dashboard for Leads and Opportunities. GCC want the data to be displayed based on the logged-in user's security setting.
Which type of dashboard should this be?
- A. Standard
- B. Dynamic
- C. Static
Answer: C
NEW QUESTION # 82
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