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Salesforce FSL-201 certification is highly valued in the industry, and it is recognized by leading organizations worldwide. Salesforce - Implementing Field Service Lightning certification demonstrates the holder's competence in implementing Field Service Lightning solutions, which is highly demanded in industries such as manufacturing, telecommunications, and healthcare, among others.
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Salesforce - Implementing Field Service Lightning Sample Questions (Q139-Q144):
NEW QUESTION # 139
universal containers want to track the time a service resource spends on each step of a more complex repair job. This time could include travel, prep and on site time How could a service resource's timesheet be configured to track the total time spent?
on each step?
- A. Relate the time sheet to the work order line item
- B. Relate the timesheet entries to the work order line time
- C. Relate the time sheet to the service appointment
- D. Relate the timesheet entries to the service appointment
Answer: B
NEW QUESTION # 140
Universal Containers (UC) wants to schedule Work Orders only if Technicians have the necessary qualifications to complete the designated work.
In which two ways can UC achieve this?
Choose ? answers
- A. a Create Skills that relate to qualifications from the Skills tab and assign them to a Service Resource.
- B. Leverage the Match Skills Scheduling Policy when scheduling appointments.
- C. Create Skills that relate to qualifications from Setup and assign them to a Service Resource.
- D. Leverage the Match Skills Work Rule when scheduling appointments.
Answer: C,D
NEW QUESTION # 141
Org-Wide Default sharing is set to Private in a Salesforce org.
If the Field Service Lightning User Territory feature is enabled, which three objects will be visible to users who are part of the User Territory?
Choose 3 answers
- A. Accounts
- B. Service Resources
- C. Work Orders
- D. Resource Absences
- E. Work Types
Answer: A,D,E
NEW QUESTION # 142
Universal Containers plans to implement Crew Management to better support its clients.
Which area does the Consultant need to consider as part of the recommendation'
Answer:
Explanation:
1. The Preferred Resource service objective is ignored for active Crew Members.
2. Capacity-based scheduling is supported for Service Crews.
3. A service resource can only be a member of a single Crew.
4. Salesforce Field Service considers the Recommended Crew Size when assigning appointments.
NEW QUESTION # 143
The Dispatcher at Universal Containers would like to schedule Service Appointments from the Dispatcher's Console while taking the Scheduling Policy into consideration. Which three options are available to the Dispatcher? Choose 3 answers
- A. Select a Service Appointment from the list, press the "Candidates" action, and select the best time slot.
- B. Select a Service Appointment from the list, press the "Edit" action and allocate the Resource.
- C. Select a Service Appointment from the list, press the "Change Status" action and "Dispatch."
- D. Select multiple Service Appointments from the list and bulk schedule them.
- E. Select a Service Appointment from the list and press the "Schedule" action.
Answer: C,D,E
NEW QUESTION # 144
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