C_C4H47I_34 Fragen Und Antworten - C_C4H47I

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SAP C_C4H47I_34 Prüfungsplan:

Thema	Einzelheiten
Thema 1	Playbook, Digitial Selling Workspace and Guided Selling: Questions of Guided Selling, Working with Playbook, and Digitial Selling Workspace appear in the topic of the Playbook, Digitial Selling Workspace and Guided Selling.
Thema 2	General, Company, Users and Control Settings: The topic focuses on management of General settings and the creation of Employees, and Users. It also discusses Business roles such as Organizational structure and authorizations.
Thema 3	Leads and Opportunity Management: The topic Leads and Opportunity Management deals with sub-topics of Leads and opportunities. It also discusses Forecast Tracker and Pipeline.
Thema 4	Master Data: The topic of mastering data delves into maintenance of Products, Registered Products, and Pricing. It also focuses on maintenance of Individual Customers, Contacts, and Accounts.
Thema 5	Mobile App: SAP Sales Cloud Version 2 Mobile App is the sub-topic of this topic. Furthermore, it also discusses setting up and capabilities available.
Thema 6	Introduction to SAP Sales Cloud Version 2: This topic discusses the discovery of the main features and the available integration scenarios. It also familiarizes you with SAP Sales Cloud Version 2.
Thema 7	Machine Learning: The sub-topic of the Machine Learning topic is using ML in SAP Sales Cloud Version 2.
Thema 8	Activities Management: The topic of Activities Management focuses on Working with Call Lists. Additionally, it discusses the Task Manager.

C_C4H47I_34 Fragen Und Antworten

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SAP Certified Application Associate - SAP Sales Cloud Version 2 C_C4H47I_34 Prüfungsfragen mit Lösungen (Q11-Q16):

11. Frage
Best Run Bikes wants to offer an additional discount to customers who sign up their e-bikes online. What type of product would you use for this scenario?

A. Entitlement product
B. Registered product
C. Subscription product
D. Service product

Antwort: C

Begründung:
A subscription product is a type of product that allows customers to sign up for a recurring service or delivery of goods. Subscription products can be used to offer discounts, incentives, or benefits to customers who commit to a long-term relationship with the vendor. In this scenario, Best Run Bikes can use a subscription product to offer an additional discount to customers who sign up their e-bikes online, as opposed to buying them in a store or through a dealer. This way, Best Run Bikes can increase customer loyalty, reduce inventory costs, and generate recurring revenue. References = SAP Subscription Billing, Description SAP Service Cloud Version 2 Feature Scope (page 5)

12. Frage
As an Administrator, where can you find documentation about available APIs that could be leveraged for integrating SAP Sales Cloud Version 2 with other SAP applications?

A. SAP Discovery Center
B. SAP API Business Transformation Hub
C. SAP Business Accelerator Hub
D. SAP Platform Integration

Antwort: C

Begründung:
The SAP Business Accelerator Hub is a web portal that provides access to REST APIs for SAP Sales Cloud and SAP Service Cloud Version 2. These APIs can be used to integrate SAP Sales Cloud Version 2 with other SAP applications, such as SAP S/4HANA, SAP ERP, SAP CRM, and SAP SuccessFactors. The SAP Business Accelerator Hub also offers documentation, tutorials, and testing tools for the APIs. References = SAP Service Cloud Version 2 | SAP Help Portal, Outlining the Integration of Version 2 into SAP Software and Tech, SAP Business Accelerator Hub

13. Frage
What are the key features of Guided Selling Worklist? Note: There are 3correctanswers to this question.

A. Timeline
B. KPI cards
C. Kanban view
D. Advanced filter
E. Overview

Antwort: C,D,E

Begründung:
The Guided Selling Worklist is a feature that helps you manage your opportunities in a more efficient and effective way. It allows you to view and update your opportunities in different views, filter them by various criteria, and access relevant information and actions for each opportunity. The key features of the Guided Selling Worklist are:
* Overview: This is the default view that shows you a summary of your opportunities, such as the number, value, status, and stage of each opportunity. You can also see the key metrics, such as the win rate, conversion rate, and average deal size, for your opportunities. You can use this view to get a quick overview of your pipeline and performance1.
* Kanban view: This is a view that shows you your opportunities in a board-like layout, where each column represents a stage of the sales cycle. You can drag and drop your opportunities from one column to another to update their stage. You can also see the value and count of the opportunities in each column, and the progress bar that indicates the completion percentage of each stage. You can use this view to visualize your sales process and track the progress of your opportunities1.
* Advanced filter: This is a feature that allows you to filter your opportunities by various attributes, such as account, product, territory, owner, priority, etc. You can also create custom filters and save them for future use. You can use this feature to narrow down your opportunities and focus on the ones that matter most1.
* Timeline: This is a view that shows you the history of your interactions with your opportunities, such as calls, emails, meetings, tasks, etc. You can also add new activities and notes to your opportunities from this view. You can use this view to review your past actions and plan your next steps2. This is not a key feature of the Guided Selling Worklist, but a separate feature that you can access from the Opportunity Overview page2.
* KPI cards: These are cards that show you the key performance indicators for your opportunities, such as the expected revenue, weighted revenue, probability, etc. You can also see the trend and forecast of these indicators over time. You can use these cards to monitor and evaluate your opportunities2. These are not a key feature of the Guided Selling Worklist, but a separate feature that you can access from the Opportunity Overview page2.
References = 1: How to use Guided Selling - SAP Sales Cloud, section "Guided Selling Worklist"2: Using Guided Selling to Work with Opportunities, section "Opportunity Overview".

14. Frage
Digital Sales Engagement for Business Users is a capability that combines several new features that can provide great benefits to Sales Representatives, Distributor Sales Representatives and Sales Managers. Which of the following are part of this capability in SAP Sales Cloud Version 2? Note: There are 2 correctanswers to this question.

A. Forecast Tracker
B. Leads nurturing, Sales Activities and Email Templates
C. Pipeline Manager
D. Digital Selling Workspace

Antwort: C,D

Begründung:
Digital Sales Engagement for Business Users is a capability that combines several new features that can provide great benefits to Sales Representatives, Distributor Sales Representatives and Sales Managers. These features include:
* Pipeline Manager: This feature allows you to check the overall health of your pipeline, and uncover opportunities in need of immediate attention1.
* Digital Selling Workspace: This feature allows you to set up an optimal user-centric workspace to access to all your tasks and sales tools2.
The other options are not part of this capability. Leads nurturing, Sales Activities and Email Templates are features of Digital Sales Engagement for Marketing Users3. Forecast Tracker is a feature of Pipeline Management and Forecasting4. References = 1: SAP Sales Cloud Version 2 Features | SAP Help Portal 2: Engage Your Prospects and Improve Lead Conversion with Digital Sales Engagement in SAP Sales Cloud Version 2 - Webcast 3: SAP Sales Cloud Version 2 - Deep Dive Part 2 - SAP Learning 4: SAP Sales Cloud Version 2 | SAP Help Portal

15. Frage
Which of the following are the standard out-of-the-box forecast Categories for Opportunities in SAP Sales Cloud Version 2? Note: There are 3 correctanswers to this question.

A. Forecasted
B. Expected
C. Best Case
D. Committed
E. Pipeline

Antwort: B,D,E

Begründung:
The standard out-of-the-box forecast categories for Opportunities in SAP Sales Cloud Version 2 include Expected, Pipeline, and Committed. These categories are used to classify the opportunities based on their likelihood of closing, which helps in sales forecasting
https://help.sap.com/docs/SAP_CLOUD_FOR_CUSTOMER/24765b551a014b779b95c7b07d8e9079/98d8f276b

16. Frage
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