Cisco 500-444 Valid Test Notes, Exam 500-444 Topics

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Cisco Contact Center Enterprise Implementation and Troubleshooting Sample Questions (Q11-Q16):

NEW QUESTION # 11
Which sync job runs every 10 minutes to bring back the OUT_OF_SYNC machine to the IN_SYNC state?

  • A. OnDemand
  • B. Push
  • C. Automated differential
  • D. Manual differential

Answer: C


NEW QUESTION # 12
What are two components of Cisco VOS? (Choose two.)

  • A. CCE
  • B. Finesse
  • C. ECE
  • D. CVP
  • E. CUIC

Answer: A,D

Explanation:
Cisco VOS (Virtualized Operating System) is a cloud-based platform that enables service providers to deliver real-time voice, video, and data services to their customers. The two core components of Cisco VOS are Cisco CCE (Customer Care Environment) and Cisco CVP (Customer Voice Portal). CCE is a cloud-based contact center solution that provides organizations with the ability to manage customer interactions and deliver personalized experiences. CVP is a cloud-based voice portal that enables organizations to create automated customer service experiences. Finesse, CUIC, and ECE are not components of Cisco VOS.


NEW QUESTION # 13
Which service must be restarted after modifying the Java Keystore on the CVP servers?

  • A. Cisco CVP Call server
  • B. Cisco CVP VXML server
  • C. Cisco CVP WebServicesManager
  • D. Client license service

Answer: C

Explanation:
The WebServicesManager is responsible for managing the secure communication between the CVP servers and the clients, and it requires a valid Java Keystore to function properly. Restarting the service after making changes to the Keystore ensures that the changes take effect. The other services listed (Cisco CVP Call server, Cisco CVP VXML server, and Client license service) are not related to the Java Keystore and do not require restarting after making changes to it.
References: [1] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/ccce85cfg/ccce85cfg_chapter_0101.html [2] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/ccce85cfg/ccce85


NEW QUESTION # 14
Which two descriptions apply to UC on UCS Spec Based? (Choose two.)

  • A. VMware vCenter is required
  • B. defined as Configuration Based
  • C. VMware vSphere is optional
  • D. may be available as a packaged offer such as the Cisco Business Edition 7000 Platform
  • E. defined as Rule Based

Answer: B,D

Explanation:
UC on UCS Spec Based is a simplified way of deploying a Unified Communications (UC) solution using the Cisco Business Edition 7000 (BE7000) platform. It is defined as Configuration Based, meaning that the configuration is predefined and the customer is not required to manually configure the system. Additionally, it may be available as a packaged offer, as is the case with the BE7000 platform. Reference: https://www.cisco.com/c/en/us/products/unified-communications/uc-on-ucs-spec-based/index.html


NEW QUESTION # 15
Which telephony deployment is between a TDM trunk and a VOIP?

  • A. Voice gateway (VGW)
  • B. CUBE
  • C. CUSP
  • D. CUCM

Answer: B


NEW QUESTION # 16
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